Benchmarking: Electric Utility

Electric Utility Benchmarking Association

The Electric Utility Benchmarking Association (EUBA™) is an association of electric utility companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members.
EUBA™ Objectives
To conduct benchmarking studies of important business processes.
To create a cooperative environment where full understanding of the performance and enablers of "best in class" business processes can be obtained and shared at reasonable cost.
To use the efficiency of the consortium to obtain process performance data and related best practices from non-industry companies.
To support the use of benchmarking to facilitate process improvement and the achievement of total quality.

Join the following EUBA Committees:

EUBA™ Membership

The scope of EUBA™ membership includes those organizations that produce and/or distribute electricity as part of or in support of their core business(es). Company membership will be considered with respect to compliance with EUBA™ mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership. Participation in specific efforts will be optional and open only to members with costs shared by the participants. We reserve the right to review membership applications and to make the final decision whether or not to accept any application. Consulting firms are ineligible for membership.

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  • A free subscription to the E-Benchmarking Newsletter
  • The opportunity to become involved in upcoming round table discussions
  • Information on sponsoring studies.
  • The privilege of being invited into ongoing studies
  • The ability to participate in benchmarking surveys

       

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

Our Benchmarking Methodology

Creating Benchmarking databases to support benchmarking efforts including;

  • Organizing taxonomies of over 240 business processes used for analytic purposes
  • Creating over 600 study maps and guides to structure benchmarking efforts
  • Developing industry standard databases of performance measures
  • Gathering company responses to specific measures into databases
  • Administering databases of over 140,000 process owners categorized by industry and process interest
  • Leading individual companies in benchmarking efforts by;
  • Defining high payoff areas for research topics
  • Conducting short Fasttrakk™ surveys (typically 2-4 weeks) and long (site visit) benchmarking efforts typically 4-5 months
  • Facilitating project teams in benchmarking efforts
  • Attracting top companies to join efforts
  • Measuring performance
  • Performing Gap analysis
  • Leading site visits to best practice companies
  • Compiling results and making recommendations for action
  • Providing implementation services

Project Steps

TBN will meet with your project team to more closely define the project scope and intent to define specific areas to cover in each study. Each study will contain these major activities:

  • Detailed project definition;
  • Survey formulation;
  • Participant solicitation;
  • Data gathering;
  • Data tabulation and analysis;
  • Site visits;
  • Project meetings/Status updates;
  • Final report preparation; and
  • Final report meeting.